Privacy Policy — aiko ai
This policy sets out in plain terms what aiko ai does with the information you share while using the service, and the choices available to you at any time.
Last updated: 4 August 2026
1. Who we are
aiko ai operates the website at aiko-ai.com and the companion chat service offered through it. This policy explains what information aiko ai collects, why it is collected and what you can do about it.
2. Scope of this policy
This policy applies to the aiko ai website, the chat interface and any related communication we send you. It does not apply to third-party websites you reach through links placed on aiko ai.
3. Acceptance
By using aiko ai you confirm that you have read this policy and that you accept the practices described in it. If you do not accept them, please stop using the service.
4. Age requirement
aiko ai is available only to individuals who are at least eighteen years old. We do not knowingly collect information from anyone below that age and we delete such information as soon as we become aware of it.
5. Account information
When you create an account we collect the identifier you register with, such as an email address, together with authentication data required to keep the account secure.
6. Conversation content
Messages exchanged with an aiko ai companion are stored so that your companion can maintain continuity between sessions. Without this storage, memory across conversations would not be possible.
7. Preference data
Settings such as tone, chosen companion, notification choices and interface preferences are recorded so the service behaves consistently each time you return.
8. Technical data
We record technical details generated by your device, including browser type, operating system, approximate region derived from an IP address, and timestamps of access.
9. Usage analytics
Aggregated statistics about how features are used help us improve aiko ai. These statistics are reviewed at group level and are not used to build public profiles of individuals.
10. Cookies
aiko ai uses cookies and comparable browser storage to keep you signed in, remember preferences and measure performance. Most browsers allow cookies to be blocked or removed at any time.
11. Payment details
If a paid plan is offered and purchased, card details are handled by the payment processor. aiko ai does not store complete card numbers on its own systems.
12. Purposes of processing
Information is used to operate the service, personalise conversations, provide support, prevent abuse, meet legal duties and improve the product.
13. Legal bases
Depending on your location, processing may rely on performance of a contract, legitimate interests in running and securing the service, your consent, or compliance with a legal obligation.
14. No sale of personal data
aiko ai does not sell personal information and does not rent contact details to advertisers or data brokers.
15. Service providers
Selected providers such as hosting, storage, analytics and payment partners may process information on our behalf under contracts that restrict use to the services they perform for us.
16. International transfers
Information may be processed in countries other than your own. Where that happens we apply appropriate safeguards recognised in the applicable data protection framework.
17. Security measures
We apply encryption in transit, access controls, monitoring and internal review procedures. No online service can promise absolute security, and we do not claim to.
18. Retention
Information is kept while your account is active and for as long as needed afterwards to meet legal, accounting or dispute-resolution requirements, after which it is deleted or anonymised.
19. Access and portability
You may request a copy of the personal information aiko ai holds about you, in a commonly used format where technically possible.
20. Correction
If information we hold about you is inaccurate or incomplete, you may ask us to correct it and we will do so without undue delay.
21. Deletion
You may request deletion of your account and associated conversation history. Some records may be retained where retention is legally required.
22. Objection and restriction
Where local law provides these rights, you may object to certain processing or ask that it be restricted while a request is being examined.
23. Withdrawing consent
Where processing relies on consent, you may withdraw it at any time. Withdrawal does not affect processing that took place before the withdrawal.
24. Marketing choices
Promotional messages, where sent, always include a way to unsubscribe. Service messages relating to your account will continue while the account exists.
25. Automated interactions
Conversations on aiko ai are produced by automated systems. Responses are generated by software and do not represent statements by a real individual.
26. Fictional characters
All companions on aiko ai are invented. Their names, images, biographies and locations are creative works and do not depict identifiable real people.
27. Third-party links
Pages on aiko ai may link to external destinations. Once you leave our site, the privacy practices of the destination apply and we have no control over them.
28. Children's content
aiko ai does not create content aimed at minors and does not permit accounts for them. Reports of suspected underage use are acted upon promptly.
29. Data incidents
If an incident affects your personal information in a way that presents a significant risk, we will notify affected users and relevant authorities as required by law.
30. Changes to this policy
This policy may be updated to reflect changes to the service or to legal requirements. The revision date below always shows when the current version took effect.
31. Complaints
If you are unsatisfied with how a request has been handled, you may raise the matter with the data protection authority responsible for your country of residence.
32. Contacting aiko ai
Privacy questions and formal requests can be sent to the contact address published on aiko-ai.com. We aim to respond within the period set by applicable law.